Context

The CDA Operations team collects and/or maintains personal information in the following contexts:

1. The Chandra Users Database
2. The CDA Special Requests Form
3. ChaSeR

Collection of Information

All information is collected via web forms directly from the users and consists of:

• Name (a,b)
• E-mail address (a,b,c)
• Address (a,b if mailing required)
• Institution (a)
• Telephone number (a)

No authentication is required.

Reason for information collection and intended use

Information is needed in order to respond to request (b,c), i.e., single use. Or information is needed for proposal handling, Newsletter and Bulletin distribution, grant distribution, data distribution (a).

Sharing of information

Information is shared with CXC staff (a), CXC-DS Operations staff if necessary (b), or no one (c).

Consent and corrections

In all cases the information is provided by the user and it is the user's responsibility to provide corrections. The service for which the information is being collected cannot be provided without it or when the information is incorrect. However, in the case of the Chandra Users Database we will make all reasonable efforts to update the information when it is found to be obsolete.

Security

Information for (c) is discarded after use. Information for (a) and (b) is kept in a database with controlled access, only granted to staff with a need to have access.